West-Trailer Aps,
https://westtrailer.hapertdealers.com
Sadolinsvej 1,
DK8600 Silkeborg
0045-86801499

West-Trailer Aps respects your privacy! Your personal data will therefore be collected and stored with the greatest care. West-Trailer Aps stands behind that promise with its name. In this Statement, we will inform you about why we collect and store your data and for what purpose it is used.

DATA PRIVACY STATEMENT

Collection and use of personal data of customers, distribution partners and other contractors
West-Trailer Aps processes your personal information for the following purposes:
- To contact you and to provide you with requested information
- To be able to validate your warranty certificate during the validity period.

We would like to point out that we collect and use the personal information that we receive from you so that we can conclude and execute a possible contract with you. This applies both to our (potential) customers as well as to parties from whom we buy goods and/or services.

If you are one of our (potential) customers, we will use your information to send you an offer in order to be able to determine what needs or wishes a specific item or service has to meet, to be able to send you articles or provide work to you, to be able to send you an invoice as well as to enable us to communicate efficiently and quickly with you regarding the execution of the contract.

If you are a (potential) distribution partner or other contractor, we also need your information for the conclusion and execution of the contract. For purchases, this is necessary in order to be able to let you know which requirements or wishes a particular item or service has to fulfil for us, to be able to send you an offer or place an order with you, to be able to pay your bill as well as so that we can communicate efficiently and quickly with you regarding the other aspects of the contract.

You are not required to provide us with your personal information. However, if you do not provide us with any/sufficient personal data, we might not be able to conduct the aforementioned activities.

If you are a business partner of ours, we use your data to contact you for purposes that are in the interest of our business. Among other things, this may include negotiating about possible collaboration, providing and receiving information, as well as maintaining our network.

You are not required to provide us with your personal information. However, if you do not provide us with any/sufficient personal data, we might not be able to achieve the aforementioned objectives. Your data will be deleted one year after the last contact.

Transfer to third parties
In connection with the execution of a possible contract with you, we may transfer your personal information to parties that supply us with parts, materials and products or that perform activities on our behalf. We also use external server rooms to store our contact information (or parts of it). If you are a business partner, your personal information is among this contact information. Your personal information will be transferred to the service provider for this reason. In addition, we use Microsoft Office and the associated storage facilities for e-mails and other data. Since we use a newsletter mailing service, your personal data will also be forwarded to the provider of this service.
West-Trailer Aps will not sell your information to third parties and will only disclose it if necessary for the performance of our contract or to fulfil a legal obligation. With companies that process your data on our behalf, we conclude a processing contract to ensure the same level of security and confidentiality of your data. West-Trailer Aps remains responsible for this processing.

Direct marketing
If you regularly place orders with us, we will store the personal information you provide and will use it to personally inform you in the future by e-mail about our existing and new products and services as well as to possibly present you with special offers. We have a legitimate interest in the use of your personal information for this purpose, namely the sale of our products and services. Every time we send you such an e-mail, you can tell us that you do not want to receive such e-mails in the future. In each e-mail, you will find a link to unsubscribe.
If you are a one-time customer of ours, you will only receive such advertising e-mails if you have given us your prior consent.

Retention period for personal information
If you have requested an offer from us but have not become our customer, your data will be deleted no later than one year after our last contact. Moreover, if we have received an offer from you but we have not become your customer, your personal data will be deleted no later than one year after our last contact. If you are a customer of ours or we have become a customer of yours, we will store your personal information for a period of seven years as of the end of the fiscal year in which the contract with you has been completed. This period of seven years corresponds to the period during which we are obliged to keep our accounting records for the tax office. After this period, your personal information will be deleted. West-Trailer Aps will retain your personal information no longer than is strictly necessary in order to fulfil the purpose for which your data was collected. We maintain the following retention periods for the following categories of personal data:
- Personal data provided as part of an application in the HAPERT Configurator > 1 year > To be able to contact you and to provide you with the requested information.
- Personal data provided in the context of registering a trailer > 3 years > To be able to validate your warranty certificate during the period of validity.

Special and/or sensitive personal information that we process
Our website and/or service do/does not intend to collect data from visitors who are under the age of 16, unless they have the permission of their parent or guardian. However, we cannot verify whether a visitor is older than 16 years of age. We encourage parents to observe their children's online activities so as to prevent information about the children from being collected without the parents' permission. If you are certain that we have collected personal information from minors without the respective permission, please contact us at salg@westtrailer.dk so that we can delete this information.

Anonymised decision makingWest-Trailer Aps does not make anonymous decisions in matters that may have (serious) consequences for an individual. These are decisions made by computer programs or systems without any human involvement (e.g. a West-Trailer Aps employee).

Cookies or similar techniques that we use
West-Trailer Aps uses functional, analytical and tracking cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit our website for the first time. West-Trailer Aps only uses cookies with a technical functionality. These ensure that the website works as intended and that, for example, your preferences are saved. These cookies are also used to ensure that the website is in perfect working order and can be optimised. In addition, we use cookies that store your browsing behaviour so that we can show you tailored content and advertisements. When you first visited our website, we informed you about these cookies and asked you to save them in your browser. To the extent possible, West-Trailer Aps triggers the deletion of third-party cookies in your system. You can also delete all the information that has been saved via your browser settings.

This website also stores third-party cookies. These are, for example, advertisers and/or social media companies. The following is an overview:

Source: Google Analytics
Purpose: analytical cookies to create website statistics and measure user behaviour. Completely anonymised by default.
Retention period: max. 760 days*

Source: Facebook
Purpose: tracking cookies to offer personalised advertisements and to collect conversion data.
Retention period: max. 180 days*

Source: DoubleClick
Purpose: tracking cookies to offer personalised advertisements and to collect conversion data.
Retention period: max. 540 days*

Source: Google AdWords
Purpose: tracking cookies to offer personalised advertisements and to collect conversion data.
Retention period: max. 540 days*

* Subject to changes that may be made by this third party.

View, correct or delete data
You have the right to view, correct or delete your personal information. In addition, you have the right to withdraw any consent to the processing of the data or to object to the processing of your personal data by West-Trailer Aps You have the right to data portability. This means that you can ask us to send, in the form of a file, the personal information that we have about you either to you directly or to another organisation that you have identified. You can send a request to view, correct, delete or transfer your personal data, a request to revoke your consent or a complaint against the processing of your personal data to salg@westtrailer.dk. In order to be able to ensure that the request to view the data has been provided by you, we ask you to please enclose a copy of your identity document with the request. In this copy, please blacken out your passport photo, the machine-readable area (the line with numbers at the bottom of your passport), your ID number and your Citizen Service Number. This is to protect your privacy. We will respond to your request as soon as possible, in any case within four weeks. West-Trailer Aps would also like to point out that you have the opportunity to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This is possible via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

This is how we protect personal data
West-Trailer Aps takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted publication or unlawful change of such data. If you believe that your information is not adequately protected or you have evidence of misuse, contact our customer service at salg@westtrailer.dk. West-Trailer Aps has taken the following measures to protect your personal information:

- TLS (formerly SSL) We send your information over a secure Internet connection. This is indicated by the facts that the address line says ‘https’ and you see a padlock there.
- SPF is an Internet standard that we use to prevent you from receiving e-mails in our name that contain viruses, that are spam or which are intended to be used to spy on your personal (login) data.


You may also submit a request for the disclosure of your personal data or the transfer of such data to a third party. To exercise your rights, please contact: West-Trailer Aps, Sadolinsvej 1, DK8600 Silkeborg, 0045-86801499 und salg@westtrailer.dk. Of course, you can contact us at any time for more information concerning the collection and use of your personal information.

[West-Trailer Aps, 24 May 2018]